Last Updated: 11/15/2025
Others Centered Privacy Policy

Short, Plain-Language Summary

We collect basic information you provide (like your name, email, and details about needs you submit or help you offer). We use this information to run the platform, connect helpers to needs, communicate with you, and improve our services.

We do not sell your data.
We only share information when necessary to run Others Centered (for example, with payment processors, email providers, or tools that power our site).

You can request, update, or delete your information at any time.


1. Who We Are

Others Centered (“we,” “our,” or “us”) is a community-focused organization designed to help people meet practical needs for one another. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our website at www.otherscentered.org
or participate in our services.

By using our website, creating an account, submitting a need, or offering to help, you consent to the practices outlined in this policy.


2. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Account information
  • Details about needs you submit
  • Information you provide when offering help
  • Communication preferences
  • Messages or communications sent through the platform

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Cookies and similar technologies
  • Analytics data (site usage, traffic patterns)

C. Donation or Payment Information (If Applicable)

If you donate or make a financial transaction through our site, payment details (credit card number, bank info) are not stored by us. All financial processing is handled by secure third-party processors.


3. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Facilitate posting and responding to needs
  • Connect helpers with people requesting help
  • Send notifications, confirmations, and updates
  • Improve our website and services
  • Provide customer support
  • Ensure platform safety and integrity
  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to marketers or advertisers.


4. Cookies, Tracking, and Analytics

We use cookies and similar technologies to:

  • Keep you logged in
  • Improve site functionality
  • Analyze site traffic and performance
  • Save your preferences
  • Optimize load times and performance

We may use tools such as:

  • Google Analytics
  • WordPress/Elementor performance scripts
  • Security plugins
  • Email marketing tools

You may disable cookies in your browser settings, but certain features of the site may not function properly without them.


5. Third-Party Services

We may share limited information with third-party service providers who help us operate our platform. Examples include:

  • Website hosting providers
  • Email and communication services
  • Security and spam-protection tools
  • Analytics services
  • Payment processors (e.g., Stripe, PayPal)
  • Form or submission tools
  • Cloud-based storage

These providers are only given the data they need to perform their services and must protect it according to their own privacy policies.

We do not sell your information to outside companies.


6. When We Share Information

We may share your information:

  • With service providers who help operate our platform
  • With donors or helpers only when necessary to fulfill a need
  • With law enforcement if legally required
  • With your consent

We do not publicly post your private contact information unless you intentionally provide it in a public-facing field.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Maintain your active account
  • Facilitate open needs or offers
  • Provide required documentation
  • Meet legal, tax, or audit requirements
  • Resolve disputes or prevent abuse

When your account is closed, or a need is resolved, we may retain limited data for record-keeping unless you request deletion. You can request deletion at any time.


8. Security Measures

We take reasonable steps to protect your information, including:

  • Secure hosting
  • Encrypted data transmission (SSL/HTTPS)
  • Access controls for staff and administrators
  • Regular security updates

However, no online system is 100% secure. If a data breach occurs affecting your information, we will notify you as required and take prompt corrective action.


9. Your Rights

You may request at any time:

  • Access to the personal data we hold
  • Correction of inaccurate information
  • Deletion of your information
  • Withdrawal of consent
  • A copy of your data (“data portability”)
  • To opt out of certain communications

To exercise these rights, contact us at:
info@otherscentered.org

We will respond within a reasonable time.


10. Children’s Privacy

We do not knowingly collect information from individuals under age 18. If you believe we have collected information from a minor, contact us immediately and we will remove the data.


11. International Users

If you access our site from outside the United States, you understand that your information may be processed in the U.S. We follow reasonable data-protection practices but do not guarantee compliance with international regulations for all regions.


12. Changes to This Privacy Policy

We may update this policy from time to time. We will revise the “Last Updated” date at the top. Significant changes may be communicated via email or on the website.

Continued use of the site after policy updates constitutes acceptance of the revised terms.


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

info@otherscentered.org

 www.otherscentered.org/contact